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Digital Channel Delivery Manager

$52/HR
Digital Channel and Delivery Manager will manage key digital communication channel(s) and the delivery process to existing customers for retail bank.
The role will include the following Responsibilities:
o Scheduling and managing the prioritization of email and ATM campaign deployments, driving key deliverables for each channel:
o developing and managing email/ATM channel deployment calendars; end to end key dates; channel results delivery
o managing email opt-out data and validation process
o managing ATM campaign package requirements
o Tracking and managing the daily/weekly/monthly delivery of all email/ATM campaigns including management of the following:
o Overseeing Agency hand-off from creative development, to production to deployment
o Email/ATM quality control and deployment process
o Agency/vendor deployment processes
o Agency/vendor billing and invoicing
o Status meetings and reports
o Internal controls and compliance requirements
o Executing adhoc program set-up and urgent notifications to existing customers on the email/ATM channel
o Executing email and ATM campaigns
o The role will need to work across Omni Channel Marketing team; Organizing internal teams and partners to meet delivery requirements
o The role will manage agencies/vendors deployment teams on a daily basis
Qualifications
o Experience setting up and executing all types of email campaigns and programs
o Experience leading and managing vendor teams, processes and timelines
o Experience executing across a variety of direct marketing and digital channels, a plus
o Knowledge of customer data processes
o Knowledge of modern email capabilities and trends
o Able to build partnerships and work cross-functionally
o Able to drive efficiency and manage multiple process flows

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