FTZ Operations Supervisor
Job Description:
Job DescriptionPosition:
FTZ Operations SupervisorLocation:
JFKReporting to:
Import/Brokerage ManagerFLSA Classification:
ExemptSUMMARYThe FTZ or Foreign Trade Zones Operations Supervisor is responsible for processing FTZ entries and supports the ongoing developments and management of the Foreign Trade Zone (FTZ) product and services at the JFK Branch.
The scope of the position covers commercial, operational and compliance related aspects of the company's FTZ product.
This individual will report directly to the Import/Brokerage Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIESPre-advise Handling of FTZ customersResponsible for managing commercial terms of freight ( ie.
LC, Bank releases, check disbursement)Arrival ConfirmationConfirm J2J/Create JobsValidate BillingResponsible for customer service internally, bookings, documentation, and execution of routing for assigned shipmentsResponsible for filing/auditing FTZ entries, including 7512/E214 and entry withdrawalResponsible for the maintenance of FTZ SOP's for JFK accounts.
Responsible for assisting department co-workers with problems, issues, and questionsExercises discretion and independent judgment on a regular basis to direct documentation agents to achieve service center goalsResponsible for ensuring highest quality and accuracy of document processingResponsible for customer satisfaction and customer retention by implementing effective service capabilitiesResponsible for adherence to U.
S.
customs, TSA, FDA and all other government agenciesResponsible for general compliance with all trading countries/partners (Rules & Documentation)Responsible for staff trainingActively collaborates with the Brokerage Manager/Compliance Team to ensure product integrity and regulatory compliance and facilitates audits.
Actively collaborates with sales colleagues and organization to define and design customer solutions.
Actively supports implementation of new FTZ business.
Performs other duties as assigned by managementJob RequirementsQUALIFICATIONS10
years of forwarding and brokerage experience preferred5
years of relevant management experience highly preferredCollege Degree or equivalent experience preferredExperience with new process and project implementation highly preferredSales/ Account management experience high preferredDomestic and international freight experience highly preferred Qualified applicants (internal and external) must currently possess legal authorization to work in the United StatesDESIRED ATTRIBUTESExcellent interpersonal and communication skillsAbility to effectively manage other individualsAbility to train, set priorities, and instruct others on how to perform tasksAbility to balance multiple prioritiesDesire to working in a transaction processing environmentAbility to operate in global environmentSelf-managing and pro-activeAbility to work in a team environmentStrong written and verbal communication skillsLANGUAGE SKILLSEnglish is the principal language for this position.
This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.
COMPUTER SKILLSBasic proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.
PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to stand.
The employee is often required to walk and use hand and eye coordination.
Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
WORK HOURS AND ENVIRONMENTNormal working hours for this position are Monday - Friday from 8:
30 AM to 5:
30 PM, however, overtime will often be required.
STATEMENT OF NON-INCLUSIVITY:
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.
The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
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Estimated Salary: $20 to $28 per hour based on qualifications.
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